Beyond Your Horizon can help your organisation in the development of new management systems or the restoration of your existing documents and processes. We work with you to create the best solution for your organisation, focussing on business principles to keep you efficient and effective, and meeting certification standards if required.
Keolis Downer (Bus) engaged the services of Beyond Your Horizon (BYH) in recent years to assist transitioning our expanding Business Management System used across our national operations in Australia. Our focus has been on continual business improvement for the group and accreditation in a number of ISO standards. With the assistance of BYH educating our staff through coaching, assisting in implementing new processes and procedures, this is being achieved. I would certainly recommend BYH to any business considering an independent view when looking at business improvement options and implementing management systems.
Beyond Your Horizon assisted our business with achieving certification of our management systems. Stephen is dedicated to achieving results, he worked with our business to develop the solution that not only meet our compliance requirements, but also worked for the improvement of the business. Stephen has also made himself available to trouble shoot several matters that arose post audit. Stephen’s extensive knowledge and experience, and ability to relate to our business environment, enabled his advice and be positively received by our senior management team. I have no hesitation in recommending Stephen as a business consultant.
All businesses have processes to manage their products and services; HR, financial, goods receipt or despatch, sales, safety, etc. Countless organisations have some form of documentation to explain these processes or record a need. Of these businesses many may even have a management system that explains everything the organisation does whether it be for quality, safety, environment or some other requirement.
Management Systems link all of the business’ requirements together. The human body has many systems integrally working together to enable it to function well. A business must have similar systems to manage its needs and operations to make it successful.
Throughout the years the management system consultants at Beyond Your Horizon has worked in and with businesses, assessing their processes and reviewing their systems. We have found that many organisations have different motives for having management systems with varying degrees of understanding as to what a management system is or does for the business.
Many organisations see management systems as just being the documents or the software that their people may or may not use to meet a requirement. Other businesses have management systems just to be certified in order to win work. Many organisations make the mistake of documenting too little or too much, or what someone else wants, not what the business needs.
Management Systems are not just a marketing tactic to bid for contracts. Management systems that stand alone and are not an integrated into the business do not create improvement. They are usually only designed to comply, and rarely have the full support of and ownership by Senior Management.
When assisting organisations develop, implement and maintain Management Systems, we have found simple is best. Off-the-shelf systems rarely have a place as they don’t consider variations in businesses, and especially don’t help in the engagement with the workforce. One size does not fit all. Management Systems must be designed to specifically address the risks and opportunities affected by the organisation’s activities, products or services. They are not the documents, but the way to administer the processes. Document only what needs to be documented, for consistency and reference.
In helping a business improve their management system, we assess not only what the business does and its setting, but we understand the culture and character that makes the organisation what it is. We help the leadership and the workers to recognise the importance of managing the businesses risks and opportunities, and planning required to mitigate or develop these. We work with the organisation to ensure all its requirements are integrated where possible to achieve maximum efficiency and effect.
We have seen time and again how much the little things do matter, and the importance of clear communication, engagement and support across all areas of an organisation. Effectively implemented management systems will continuously improve the business and will help to achieve the organisation’s goal and objectives. At Beyond Your Horizon, our goal is to ensure your management system operates successfully and is a valuable tool in attaining your vision and purpose.
If you want your management system to be most effective, then an Integrated Management System is a common and reasonable solution. Rather than having different and multiple documents saying the same thing for different functions, we can help you amalgamate and simplify your system to create a straightforward and easier-to-use document suite that addresses your processes and will still meet certification standards if required.
However, if your needs are more limited, we will still work with your organisation to develop or refine the specific individual or a combination of management systems listed below:
If you need to meet the requirements of ISO9001:2015, then we can help you. The adoption of a quality management system is a strategic decision for an organization that can help to improve its overall performance and provide a sound basis for sustainable development initiatives. The potential benefits to an organization of implementing a quality management system are:
If you need to meet the requirements of ISO14001:2015, then we can help you. Achieving a balance between the environment, society and the economy is considered essential to meet the needs of the present without compromising the ability of future generations to meet their needs. Sustainable development as a goal is achieved by balancing the three pillars of sustainability.
Societies expectations for sustainable development, transparency and accountability continue to evolve with increasingly stringent legislation, growing pressures on the environment from pollution, inefficient use of resources, improper waste management, climate change, degradation of ecosystems and loss of biodiversity.
The adoption of an environmental management system is a responsible decision for most organisations to ensure legislative requirements are met and sustainability for the long-term is achieved.
If you need to meet the requirements of either ISO45001:2018, or AS/NZS4801:2001, or OHSAS18001:2007, then we can help you. Organizations are responsible for the occupational health and safety of workers and others who can be affected by its activities. This responsibility includes promoting and protecting their physical and mental health. The adoption of an OH&S management system is intended to enable an organization to provide safe and healthy workplaces, prevent work-related injury and ill health, and continually improve its OH&S performance.
If you need to meet the requirements of ISO55001:2014, then we can help you. An Asset Management System is used by the organization to direct, coordinate and control asset management activities. It can provide improved risk control and gives assurance that the requirements of asset management will be achieved on a consistent basis. An Asset Management System is applicable for those
Our consultants are experienced at working with and consulting within a large variety of industries and organisations, so call us and let us help you today.
If you have an existing management system but are unsure about some of the requirements, why not visit our Resources page and see if there is a video or other free resource that might assist in understanding the Certification Standards better. Or if you just want Management System documents to fill some gaps or provide better content, why not visit the Document Library and find one to suit your needs.
The only way organisations can grow bigger and move faster is by accelerating the excellence of their systems and structures.
Dr Sam Chand